Contact Us | CT Financial Support | Dutch Point Credit Union

Have a quick question?

Use our Web Chat to get a fast response during normal business hours. You can also give us a call or send us a text to 860-563-2617. Choose the method that works best for you.

Important Contact Information

Text Us

Text us at 860-563-2617 or 800-842-1778

Monday - Friday 8:30am - 5:00pm

Saturday 9:00am - 12:30pm

Call Us

Local: 860-563-2617

Toll-Free: 800-842-1778

Monday - Friday 8:30am - 5:00pm

Saturday 9:00am - 12:30pm

Email Us

For account or loan servicing related inquiries, please log into Digital Banking and send us a Secure Message. Messages are monitored during normal business hours.

Monday - Friday 8:30am - 5:00pm

Saturday 9:00am - 12:30pm

For general feedback, email us at:

[email protected]

Please avoid sending confidential information through this email address.

Fax Number

860-999-9131

Travel Notifications

Submit a travel notification in Digital Banking under Manage My Cards.

Loan Payment Mailing Address

Dutch Point Credit Union

P.O. Box 290766

Wethersfield, CT 06109

Visa Payment Mailing Address

Dutch Point Credit Union

P.O. Box 290788

Wethersfield, CT 06109

Debit Card Pin Selection/Updates

888-886-0083

Debit Card Activation

800-631-3197

Debit Cardholder Services

866-559-4804

Visa Credit Cardholder Services

866-820-5972

Lost or Stolen Card Contact Information

Lost or Stolen Debit Card: 866-559-4804

**International Callers Call: 727-299-2449

Lost or Stolen Credit Card: 866-820-5972

Dutch Point Routing Number

211180023

PowerLine - Automated Phone Teller

Local: 860-563-1384

Toll-Free: 800-237-3541

Mortgage Loan Errors and Requests for Information

If you believe an error has occurred with respect to your mortgage loan or you need additional information, you must send a written notice to: Dutch Point Credit Union, Inc. Attention: Mortgage Department 195 Silas Deane Highway, Wethersfield, CT 06109. In your letter please provide the following information: account number, your name, and a detailed description of what you believe is wrong.

Address Changes

To submit a change of address, simply log into Digital Banking or print, fill out and sign our change of address form. Change of address forms can be dropped off in any branch location or sent in the mail to our corporate office location:

195 Silas Deane Highway

Wethersfield, CT 06109

Merger Lienholder Notification

If your auto loan originated with Capital Region Federal Credit Union or MiddConn Federal Credit Union, please click here to view an important notice regarding lienholder updates.

Give us a call, text us at 860-563-2617, schedule an appointment, or visit one of our Wethersfield, Newington, Berlin, Bloomfield, Niantic, or Middletown, CT locations to learn more.