Avoiding Scams During COVID-19

Learn more valuable information regarding COVID-19, including recent fraud trends and ways to protect your personal information.


We appreciate your understanding and patience as we continue to focus on the safety of our members, staff and community during this coronavirus pandemic. Please know that everything we do is done with the very best of intentions for our members, employees and the community.

Now more than ever, fraudsters are attempting to use the COVID-19 crisis to take advantage of consumers. Here are some examples of recent scams, along with tips to spot them and ways to protect yourself. 


Government Relief Check Scams

The Better Business Bureau is reporting that fraudsters are pretending to be from a "government agency" offering a special stimulus grant. Clicking on a link takes you to a bogus webpage where you are asked to enter personal information and/or banking details. The links may also download malicious software onto your computer. Protect yourself - never click on links in messages you weren't expecting to receive. Read the full article here.

The Federal Trade Commission is also reporting word of scams surrounding government stimulus checks. Read the full article here.


Coronavirus Phishing Scams

Fraudsters are exploiting the global thirst for knowledge about the virus by launching Coronavirus-themed phishing attacks to spread credential stealing malware. The emails, which contain an infected attachment or a link to a malicious website, are made to appear like they come from the Centers For Disease Control or the World Health Organization. Consumers must be vigilant and use common sense before clicking on an email about the coronavirus outbreak. If a claim sounds too good to be true, it probably is. Read the full article here.


Ways to Avoid Coronavirus Scams

The Federal Trade Commission lists these tips for consumers to help avoid coronavirus scams:

  1. Ignore offers for vaccinations and home test kits. Scammers are selling products to treat or prevent COVID-19 without proof that they work.
  2. Hang up on robocalls. Scammers use illegal sales calls to get your money and steal your personal information.
  3. Watch out for Medicare robocalls and emails. Scammers are pretending to be from the World Health Organization offering benefits that don't exist.
  4. Watch out for phishing emails and text messages. Don't click on links in emails or texts you didn't expect.
  5. Research before you donate. Don't let anyone rush you into making a donation. Get tips on donating wisely from the Federal Trade Commission.
  6. Stay in the know. Visit the FTC's coronavirus website for the latest information on scams. 


For the latest information about coronavirus, please visit the CDC Resource Center.

During these difficult times we will continue to do our best to provide you with information that will help to protect you from fraudsters and to keep your account information safe.

Stay Safe - we're all in this together.

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